Frequently Asked Questions
Everything you need to know about our sustainable baby fashion and services.
What materials are used in your baby clothing?
We prioritize organic, GOTS-certified cotton, bamboo, and recycled fibers to ensure every garment is soft on delicate skin and kind to the planet.
How do I choose the right size for my baby?
Each product page includes a detailed size guide based on height and weight. If you are between sizes, we recommend sizing up to allow for growth and comfort.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express next-day delivery for orders placed before 2 PM GMT.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, some items like swimwear cannot be returned.
Are your dyes safe for infants?
Yes, all our garments use non-toxic, water-based, and azo-free dyes to ensure no harmful chemicals come into contact with your baby’s skin.
Do you offer gift wrapping services?
Absolutely! You can select our eco-friendly gift wrapping option at checkout, which includes a recycled gift box and a handwritten personalized note.